FREQUENTLY ASKED QUESTIONS

GENERAL HELP:


We book up very quickly and require at least one full week for any of our custom cakes.

Please call at +91 77988-71828 or send us an email to ordernow@kreativekakez.in to see if your desired date is available. We only accept a limited amount of cakes for every day to craft your cakes deeply.

Our cakes are priced per kilogram and vary by complexity and design. Our pricing begins at Rs.300 per half Kg but intricate details, shaping, carving and handmade sugar flowers can significantly increase the cost.

We are happy to work within your event budget and encourage you to contact us for an appointment so that we can discuss your cake order in person. We feel meeting with someone face-to-face and getting to know your ideas is the best way to plan a spectacular cake.

Our cupcakes are priced by size and by amount of decoration. We offer two sizes of cupcakes mini cupcake and the regular cupcake. Cupcake range starts from Rs.20/- each.

We have a wonderful list of flavors and fillings to choose from for your cake/cupcakes. Please know that we do not fill our cupcakes and some flavors are made only seasonal.

Our Home Baker specializes in fondant iced cakes and do not do traditional buttercream decorated cakes. However, every decorated cake is iced with a layer of buttercream and later decorated with a thin layer of fondant. Fondant gives the cake that clean satin look, keeps the cake moist and performs well with our Indian summer. Many clients are surprised how good our fondant really tastes when they come in for a tasting.

Our cakes are either too large or too fragile to place in a normal cake box. We will do our very best to box your cake when you come for pick up. It is a good idea to have a flat and open surface in your vehicle away from any loose objects to avoid accidents.

Feel free to give us a call if you have any questions regarding cake handling and care.

Delivery is available for wedding cakes and regular cakes.

Delivery fees are calculated by the distance from our store.

Payment can be made through online banking or you can pay at the store to confirm the Order. There is no payment refund for cancellation at any time. Once your date is held, all business is turned away and because we only take a limited amount of cakes dates sell out quickly.

Cancellation at any time will result in forfeiture of initial deposit and any following payments.

We allow the use of our wonderful stands to make your cupcakes and cake stand out at your event. If you would like to use one of our stands please let us know as soon as possible as we only have a limited amount of stands.

We require a minimal deposit amount and it is returned to you as soon as it is brought back in the same condition it was delivered within one week of your event. You are responsible for returning the stand(s) to our bakery within one week of your event date in the same condition it was delivered to avoid additional fees.

Our bakery offers a wide assortment of cake decorating classes. Classes are planned by season and always posted in our official Facebook Page:

https://www.facebook.com/kreativekakezpune/

If you are interested in hosting a class with Kreative Kakez you may contact us directly.